Novotel Melbourne Airport Shuttle Service

Enjoy seamless transfers with Novotel Melbourne Airport’s complimentary shuttle service: the only free, dedicated hotel shuttle at Melbourne Airport, available exclusively for staying guests. Travel stress-free in comfort and style, whether you’re arriving or departing. Our modern fleet includes 7-seater and 24-seater vehicles to suit your needs.

Airport Shuttle Pick-Up: Melbourne Airport → Hotel

Our airport hotel shuttle pick-up operates from the Terminal 1 Hotels and Off Airport Buses Zone. Here’s how to find us:

Cross one pedestrian crossing from Terminal 1.
Proceed to the third lane.
Wait at the bus shelter marked Hotels & Off Airport Buses Zone.
Look out for our white shuttle vehicle with Novotel Melbourne Airport branding.

On arrival, simply call us at +61 3 4247 2100. Our team will guide you to the pick-up point.

To ensure a smooth journey, please note that our shuttle seating is allocated on arrival and subject to availability. During peak times, we recommend allowing a little extra time for your transfer to the terminal.

Airport Shuttle Drop-Off: Hotel → Melbourne Airport

When it’s time to depart, enjoy a complimentary hotel-to-airport shuttle.

Drop-offs must be booked in advance.
You can book at Reception or online here: [ Book Your Airport Shuttle Drop-Off ]
The shuttle drop-off point is located between Terminals 1 and 2.

Your Gate is Just a Walk Away

If you would prefer to skip the wait and stretch your legs, all terminals are easily accessible from the hotel via our pedestrian-friendly pathways. This is a quick and convenient alternative to the shuttle service.

Approximate Walking Times:

Terminal 4 (Jetstar/Rex): 4 minutes
Terminal 3 (Virgin): 6 minutes
Terminal 2 (International): 8 minutes
Terminal 1 (Qantas): 10 minutes

Follow these walking directions for an easy alternative: View Walking Directions (PDF)

Need assistance?

Our dedicated team is here to help!

Email us at [email protected]

Call us at +61 3 4247 2100

Why Choose Our Melbourne Airport Shuttle Service?

Convenient and free for all staying guests
Spacious 24-seater and 7-seater, the only free shuttle at Melbourne Airport
Reliable service tailored to your schedule
Effortless transfers to and from the airport

Let us take the hassle out of your airport transfers. Travel easy with Novotel Melbourne Airport’s exclusive shuttle service.

Frequently Asked Questions (FAQs)

Is the Melbourne Airport shuttle service free for guests?

Yes! The Novotel Melbourne Airport shuttle service is completely complimentary for all staying guests. Enjoy hassle-free airport transfers to and from Melbourne Airport.

Where does the Novotel shuttle pick up guests at Melbourne Airport?

The shuttle picks up from Terminal 1 Hotels and the Off-Airport Buses Zone. Look for the Novotel Melbourne Airport shuttle signage for easy identification.

What types of shuttle vehicles does Novotel operate?

We operate 7-seater and 24-seater shuttle vehicles to accommodate both small and large groups comfortably.

How long is the shuttle transfer from Melbourne Airport to the hotel?

Transfers typically take about 10 minutes from Melbourne Airport to Novotel Melbourne Airport, depending on traffic conditions.

Can non-hotel guests use the Melbourne Airport shuttle?

No, the complimentary Novotel shuttle is exclusively for guests staying at Novotel Melbourne Airport.

What are the Novotel Melbourne Airport shuttle operating hours?

The shuttle runs throughout the day to align with guest check-in and check-out times. Contact the hotel for the latest schedule or check the online booking platform here .

Is the Novotel shuttle wheelchair accessible?

The shuttle is not wheelchair accessible; however, guests with foldable wheelchairs are welcome, as these can be safely stored during transfer.

Does the Novotel shuttle serve Tullamarine Airport terminals?

Yes, the shuttle serves Melbourne Airport (Tullamarine), with pick-up from Terminal 1 Hotels and the Off-Airport Buses Zone.